Returns & Exchanges

At Mamaearth, we strive to provide you with the best natural beauty experience; however, if you are not satisfied with your purchase, you can initiate a return or exchange within 7 days of delivery.

Return Process

• 1.
  Initiate Request

  Log in to your account and navigate to the 'My Orders' section to select the items you wish to return or exchange.

• 2.
  Quality Check Verification

  Ensure the product is unused, sealed, and in its original packaging with all tags intact for a successful inspection.

• 3.
  Reverse Pickup

  Once approved, our courier partner will arrive at your doorstep within 2-3 business days to collect the return package.

• 4.
  Refund Processing

  After the product reaches our warehouse and passes quality control, your refund will be credited to your original payment method within 7-10 days.